Privacy Policy

Last updated: August 2026

Data controller

Camellia Hub Business Advisory
Office 11, 19 Sample Avenue, Brisbane QLD 00000, Australia
Email: info@system-camelliahub.click
Phone: +61 7 0000 3290

Information we collect

• Contact enquiries: name, email, message content, and optional fields such as service interest or project scope submitted via our contact form.
• Advisory engagements: business contact details, supplier documents, contracts, invoices, and correspondence you provide for review.
• Website usage: basic technical data such as browser type and pages visited, where analytics cookies are accepted (see our cookie policy).

We do not collect payment card details through this website.

How we use your information

• Respond to enquiries and provide requested advisory services
• Prepare quotes, engagement letters, and deliverables
• Improve website content and usability (with consent for analytics)
• Comply with legal and professional obligations

Legal basis

We process personal information based on your consent (contact form, cookies), contractual necessity (advisory engagements), and legitimate interests in operating our business and communicating with prospective clients.

Retention

Enquiry records are kept for up to 24 months unless an engagement proceeds. Engagement files are retained for seven years after project completion, or longer where required by law or professional standards. Analytics data is retained according to the periods stated in our cookie policy.

Sharing and international transfers

We do not sell personal information. We may share data with:

• Cloud storage and email providers that host our business systems (some may store data outside Australia)
• Professional advisers where required by law

Where data is transferred overseas, we take reasonable steps to ensure recipients handle it in line with Australian Privacy Principles.

Your rights

Under the Privacy Act 1988 (Cth) you may request access to, correction of, or deletion of your personal information where applicable. You may withdraw consent for marketing or non-essential cookies at any time. Complaints may be lodged with the Office of the Australian Information Commissioner (OAIC).

To exercise your rights, contact info@system-camelliahub.click.

Security

We use access controls, encrypted connections, and staff confidentiality obligations. No method of transmission over the internet is completely secure; please avoid sending highly sensitive documents until we confirm a secure transfer method.

Children

Our services are directed at businesses. We do not knowingly collect information from individuals under 18.

Updates

We may revise this policy and will post the current version on this page.